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UPDATE 31/03/2020

Moon Street Medical values the health of its patients and staff. Due to the Coronavirus pandemic, as far as is practical, all consults will now be done by Telehealth (although we do have procedures in place to see those patients that need to be seen).

Please call the Surgery to make an appointment. We have taken this measure to protect our patients and staff in line with the best available evidence. We appreciate your understanding at this difficult time and will update this information as the situation dictates.

FROM 30 MARCH 2020, ALL TELEHEALTH CONSULTS ARE BULK BILLED

Moon Street Medical Centre provides excellence in General Practice and Family Medicine in Ballina, Lismore, Byron Bay and surrounding areas. Services provided include Skin Cancer Clinic treatment, Occupational Medicine, Women’s Health, and Mental Health Services. Moon Street Medical is open Monday to Friday 8:30 to 5.00 and situated in the Ballina CBD.

SERVICE AND FACILITIES

A full range of general practice services is provided. Minor surgery, dressings, pap smears, and immunisations. The surgery is wheel chair accessible and a play area is provided for children.

ALL INSTRUMENTS ARE AUTOCLAVED FOR STERILITY AND PATIENT SAFETY

AFTER HOURS ARRANGEMENTS

House calls are provided in-hours and after for regular patients whose condition prevents them from attending the surgery. For very urgent medical problems a doctor is on call at Ballina Hospital at all times. Phone calls are automatically diverted to the doctor on call.

AFTER HOURS ARRANGEMENTS House calls are provided in-hours and after for regular patients whose condition prevents them from attending the surgery. For very urgent medical problems a doctor is on call at Ballina Hospital at all times. Phone calls are automatically diverted to the doctor on call.

RESULTS OF TESTS including Cervical Screening tests

Patients should make an appointment to see their doctor 1 week after tests have been completed to discuss their results.

REMINDER SYSTEMS

Available for the provision of preventative health eg. Immunisation and pap smears.

FEES

We ask that all accounts be paid at the time of consultation. If patients have difficulty paying fees please discuss this with your doctor. Please enquire at reception on fees for home visits.

  • Most consultations will be charged at $75.00 with a Medicare rebate of $38.20
  • Longer consultations will be charged $105.00 with a Medicare rebate of $73.95
  • Existing Pension card holders, Health Care Card holders and children under 16 are Bulk Billed
  • All skin surgery – Bulk Billed

REFERRALS TO SPECIALISTS

When requesting a referral to a specialist it is appropriate to see your doctor who can assess the nature and urgency of the need then arrange for you to see the most suited person. A referral will contain details of your problem, history, current medication and relevant test results. Please ensure that your letter of referral is collected from the surgery prior to your specialist appointment, unless otherwise arranged.